Play Paws Empawrium Halloween Treat Bucket

Please contact us via phone, email or our social media once ordered to discuss dietry requirements or requests.

If you are not satisfied with your purchase then please contact us in the first instance. We will endeavour to resolve the issue.

Play Paws Empawrium Returns, Exchanges & Refund Policy:

Natural Treats & Snacks:      

This item is intended for consumption and is not returnable, exchangeable or refundable.

Where a refund is available, once the returned product has been inspected for damage or signs of being used, a refund will be processed.

This does not affect your statutory rights.

All refunds are paid back via your original payment option. If this is not possible, then the refund amount will be put onto a Play Paws Empawrium Gift card, which can be spent in our shop in Alresford, Essex or our Mobile shop.

We strongly recommend supervising your dog with all treats and ensure fresh drinking water is readily available.

The bucket is not a dog toy and is not intended to be given to your pet.

This product is available for shipping but please be aware we can not be held responsible for any damage that occurs in transit. The treats may become lose when shipped.

Your order will be shipped to you using the Shipping Service you have chosen.

We will endeavour to keeps costs as low as possible and if there is a difference of over £1.00 in the amount you have paid and the amount, we can ship your order for, you will receive this back in a partial refund. This will be via your original payment option and within 10 business days.

Please note Shipping or Postage Fees or any fees associated with Shipping will not be refunded unless your order has been cancelled.

We proudly support our local community recycling and reuse charity, Tendring Primary Recycling Scheme (TPRS) and you may receive your order in recycling packaging. This keeps costs down for you and us, plus is great for the environment ensuring less packaging goes to landfill. We encourage you to reuse the packaging if you can too. Alternatively, you can return it to us and we will we reuse it.

All current GDPR regulations are followed ensuring your personal details are removed or made illegible.